CRM system for surf schools
Analytics, UX design, UI design, development
A project to develop a specialized CRM system began in the United States (California) in the spring of 2020. The main goal of creating a software solution for the client is to increase the level of service and customer satisfaction at the surf school.
A difficult pandemic situation required prompt changes and immediate business adaptation to new market conditions. Despite the tight deadline, the digital product was launched in the summer. Additionally, we conducted field trials and studied product use cases. As a result, we not only enhanced the product with new functionality, but also improved user interfaces.
We use modern approaches in creating mobile and web solutions. This allows you to bring products to the market in the shortest possible time. This approach was a decisive factor in the high uncertainty of the 2020 season, weighed down by pandemics and lockdowns.