CRM-system for surf schools
Analytics, UX design, UI design, development
A project on development of a specialized CRM system began in the United States (California) in the spring of 2020. The main goal of creating a software solution for the client was to increase the level of service and customer satisfaction at the surf school.
Despite the complicated pandemic situation and the high dynamics of changes in client's requirements, the MVP solution was launched in the summer, and after field tests and operational tests, it was reinforced with new functionality and improved user interfaces.
Modern approaches to mobile and web solutions development have ensured a quick commissioning of the system, which became a crucial factor in the 2020 season, full of uncertainty and burdened by pandemic and lockdowns.